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Complete Health Wellness GroupRooted in Wellness

Getting Started & Support

Step-by-step guidance for beginning therapy, preparing for your first session, FAQs, and insurance basics.

How to begin therapy

A simple, supportive process to help you get matched with the right clinician.

  1. Reach out: Call 443-367-1333, email contact@chwellnessgroup.com, or request a consultation online.
  2. Free phone consultation: A 15–20 minute call to understand your goals and match you with a therapist whose expertise fits your needs.
  3. Schedule your first session: Choose in-person in Severna Park or Timonium, or secure telehealth across Maryland.
  4. Collaborative plan: In session one we discuss your history, strengths, and hopes for therapy so we can set a plan together.

Want more detail? Visit our Getting Started page for a full walkthrough.

What to expect in your first session

  • Review consent forms, privacy, and your preferred ways of communicating.
  • Discuss what brings you to therapy and what you would like to change.
  • Share relevant history at your own pace—there is no rush.
  • Co-create initial goals and frequency that feel sustainable.

How to prepare

  • Find a quiet, private space (for telehealth) and test your connection.
  • Jot down questions, concerns, or goals you want to cover.
  • Bring insurance details and payment method if using benefits.
  • Consider a post-session routine—water, a short walk, or journaling.

Insurance & fees overview

Transparent information to help you plan.

We accept many major insurance plans and will verify benefits before your first appointment. Out-of-network? We can provide a superbill for you to submit to your insurer.

Self-pay rates and sliding scale options are available based on clinician and service. We also accept HSA/FSA cards.

Visit the full Insurance & Fees page for detailed pricing, deductibles, and reimbursement tips.

FAQs about starting therapy

Common questions we hear from new clients.

How quickly will you respond?
We typically reply within one business day with next steps and scheduling options.
Do you prescribe medication?
Our clinicians provide psychotherapy and can coordinate with your prescriber or refer you to a trusted psychiatry partner when needed.
Can I switch therapists?
Absolutely. If a different fit would serve you better, we will help you transition smoothly.
Is therapy confidential?
Your privacy is protected by HIPAA and ethical standards. We only share information with your written consent except in rare situations required by law to keep someone safe.