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Complete Health Wellness GroupRooted in Wellness

Getting started is simple

From your first call to your first session, we guide you through every step with care and clarity.

Our intake process

Four steps to help you feel supported from day one.

Step 1

Reach out

Call 443-367-1333, email contact@chwellnessgroup.com, or submit our consultation form. Share what brings you to therapy and any preferences you have.

Step 2

Free phone consultation

A 15–20 minute conversation to learn about your goals and recommend a therapist with the right expertise.

Step 3

Schedule your first session

Choose in-person in Severna Park or Timonium, or secure telehealth. We confirm insurance benefits and review fees in advance.

Step 4

Begin with clarity

Your therapist will discuss your history, hopes, and concerns, then collaborate on a plan that fits your pace and priorities.

What to expect in session one

A welcoming, collaborative conversation.

  • Review consent, privacy, and how you prefer to communicate.
  • Discuss what brings you to therapy and what you hope will change.
  • Share relevant history at your own pace—there is no rush.
  • Set initial goals and frequency together so you feel in control.

How to prepare

  • Find a private, comfortable space (for telehealth) and test your connection.
  • Jot down questions or topics you want to explore.
  • Have insurance details handy if using benefits; we can verify coverage.
  • Plan a few minutes after session to decompress—walk, breathe, or journal.

Frequently asked questions

Answers to common questions from new clients.

How long does therapy take?

It depends on your goals. Some people see meaningful shifts in a few months, while others prefer longer-term support. We check in together about progress.

Can I change therapists?

Yes. If another clinician would be a better fit, we will coordinate a smooth transition.

Do you prescribe medication?

We provide psychotherapy and, when helpful, collaborate with your prescriber or refer you to trusted psychiatry partners.

Is therapy confidential?

Your privacy is protected by law and ethics. We only share information with your consent except in rare situations required to keep someone safe.

We respond within one business day

If you are ready to begin, schedule a free consultation and we will help you take the next step.

Request Consultation