Cookie Policy
1. Introduction
Complete Health Wellness Group LLC ("we," "us," or "our") uses cookies and similar tracking technologies on our website at www.chwellnessgroup.com (the "Website"). This Cookie Policy explains what these technologies are, why we use them, and how you can control them.
This Cookie Policy should be read alongside our Privacy Policy, which provides more detailed information about how we collect, use, and protect your personal information.
If you have questions about our use of cookies, please contact us at contact@chwellnessgroup.com.
2. What Are Cookies?
Definition
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
How Cookies Work
When you visit our Website, our web server sends a cookie to your browser. Your browser stores the cookie on your device and sends it back to our server each time you return. This allows our Website to recognize you and remember certain information about your visit.
Similar Technologies
In addition to cookies, we may use other similar technologies:
- Web beacons (pixel tags): Small, invisible images embedded in web pages or emails that track whether content has been viewed
- Local storage: A way to store data in your browser that persists even after you close your browser
- Session storage: Similar to local storage, but data is cleared when you close your browser tab
Why We Use Cookies
We use cookies and similar technologies to:
- Enable essential website functionality
- Understand how visitors use our site (in aggregate, anonymous form)
- Remember your preferences and settings
- Improve your overall user experience
- Comply with legal requirements (such as tracking your consent preferences)
3. Types of Cookies We Use
We categorize the cookies on our Website into four standard types:
4. First-Party vs. Third-Party Cookies
First-Party Cookies
First-party cookies are set by our Website (www.chwellnessgroup.com) and can only be read by our Website. These include our essential session cookies and consent preference cookies.
Third-Party Cookies
Third-party cookies are set by domains other than our Website. These cookies are placed by our service providers to help us analyze website traffic and manage consent.
Third parties that may set cookies on our Website:
- Wix: Our website hosting platform (essential functionality)
- Google Analytics: Website analytics (with your consent)
- Usercentrics: Cookie consent management
We do not control third-party cookies, but we carefully select partners who respect privacy and comply with applicable laws.
5. Session vs. Persistent Cookies
Session Cookies
Session cookies are temporary cookies that are stored only during your browsing session. They are automatically deleted when you close your browser. These help maintain your session as you navigate our Website.
Persistent Cookies
Persistent cookies remain on your device for a set period of time or until you manually delete them. These help remember your preferences and consent choices between visits.
See the Complete Cookie List below for duration information for each cookie.
6. How We Use Cookie Data
What We Use Cookie Data For
- Website functionality and security: Ensuring our Website works properly and is protected
- Understanding visitor patterns: Aggregated, anonymous data about how visitors use the site
- Improving website design: Making navigation and content easier to find
- Identifying technical issues: Finding and fixing problems that affect user experience
- Legal compliance: Maintaining records of consent as required by law
What We Do NOT Do With Cookie Data
- Track individual health conditions or diagnoses
- Create individual health profiles
- Sell cookie data to third parties
- Use cookie data for targeted advertising
- Combine cookie data with Protected Health Information (PHI)
Healthcare Privacy Statement
We understand that browsing mental health content could be considered sensitive. Under the Maryland Online Data Privacy Act (MODPA), such browsing behavior may constitute "consumer health data."
Our commitment: We do NOT use cookies to track specific health conditions you view for advertising, profiling, or data sales. Any analytics data is aggregated and anonymous, used solely to improve website functionality for all visitors.
7. How to Control and Manage Cookies
A. Through Our Cookie Consent Banner (Usercentrics)
When you first visit our Website, you will see a cookie consent banner that gives you clear choices:
- Accept All: Allow all cookies including analytics
- Reject All: Only essential cookies (required for site function) will be used
- Customize Settings: Choose which categories of cookies to allow
Changing Your Preferences: You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
B. Through Your Browser Settings
You can also control cookies through your web browser settings. Here's how for common browsers:
Google Chrome
Settings > Privacy and security > Cookies and other site data
Mozilla Firefox
Settings > Privacy & Security > Cookies and Site Data
Safari (Mac)
Preferences > Privacy > Manage Website Data
Microsoft Edge
Settings > Cookies and site permissions > Manage and delete cookies
Mobile Browsers
iOS Safari: Settings > Safari > Privacy & Security
Android Chrome: Settings > Site settings > Cookies
Note: Blocking strictly necessary cookies may prevent certain features of our Website from functioning properly.
C. Third-Party Opt-Out Tools
Google Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
Global Privacy Control (GPC)
We honor Global Privacy Control (GPC) signals.
If your browser or a browser extension sends a GPC signal, we will treat it as a valid request to:
- Opt out of any sale or sharing of personal data
- Opt out of targeted advertising
This is required under the Maryland Online Data Privacy Act (MODPA) and California Consumer Privacy Act (CCPA).
Learn more about GPC at globalprivacycontrol.org
8. Complete Cookie List
The following table lists all cookies used on our Website:
Essential Cookies
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| uc_settings | Usercentrics | Stores your cookie consent preferences | 12 months | First-party |
| uc_user_interaction | Usercentrics | Records that you have interacted with the consent banner | 12 months | First-party |
| XSRF-TOKEN | Wix | Security token to prevent cross-site request forgery | Session | First-party |
| hs | Wix | Security cookie for session management | Session | First-party |
| svSession | Wix | Identifies unique visitors and tracks site sessions | 2 years | First-party |
Analytics Cookies (Require Consent)
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number | 2 years | Third-party |
| _ga_[container-id] | Google Analytics 4 | Used to persist session state for GA4 | 2 years | Third-party |
| _gid | Google Analytics | Distinguishes users for analytics purposes | 24 hours | Third-party |
| _gat | Google Analytics | Used to throttle request rate | 1 minute | Third-party |
Note: Analytics cookies are only placed after you provide consent through our cookie banner.
9. Cookies and Personal Data
Some cookies collect information that may be considered personal data under privacy laws, including:
- IP addresses (which may indicate approximate location)
- Device identifiers
- Browsing behavior on our site
When cookies collect personal data, that data is subject to applicable privacy laws including GDPR, MODPA, and CCPA.
For more information about your privacy rights regarding personal data, including the right to access, correct, or delete your data, please see our Privacy Policy.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, or legal requirements.
When we make changes:
- We will update the "Last Updated" date at the top of this page
- For significant changes, we may notify you through our cookie banner
- Your continued use of our Website after changes indicates your acceptance
We recommend checking this page periodically to stay informed about our cookie practices.
11. Third-Party Privacy Policies
The following third parties may use cookies on our Website. Please review their privacy policies for more information:
- Google Analytics: Google Privacy Policy | Opt-Out Add-on
- Usercentrics: Usercentrics Privacy Policy
- Wix: Wix Privacy Policy
Disclaimer: We do not control the cookies set by these third parties. If you have questions about their cookie practices, please contact them directly.
12. Consent Management
How We Obtain Consent
When you first visit our Website, our cookie consent banner (powered by Usercentrics) will appear. This banner:
- Clearly explains the types of cookies we use
- Provides easy options to accept, reject, or customize
- Does NOT place non-essential cookies until you make a choice
- Makes it as easy to reject as to accept
How Consent is Stored
Your consent preferences are stored in a cookie on your device. This allows us to remember your choices for future visits.
Withdrawing Consent
You can withdraw or change your consent at any time by:
- Clicking "Cookie Settings" in our website footer
- Clearing cookies through your browser settings
GDPR Compliance
Under GDPR, valid consent must be:
- Freely given: You have a real choice
- Specific: You understand what you're consenting to
- Informed: You receive clear information
- Unambiguous: Your consent is given through clear action
Our consent mechanism is designed to meet all of these requirements.
13. Cookies and Children
Our Website is not directed to children under 18 years of age. We do not knowingly use cookies to collect information from children under 18.
In compliance with the Maryland Online Data Privacy Act (MODPA):
- We do not process data of consumers under 18 for targeted advertising
- We do not sell data of consumers under 18
If you believe we have collected cookie data from a child, please contact us immediately.
14. Healthcare-Specific Cookie Considerations
Protecting Mental Health Privacy
We recognize that seeking mental health information is sensitive. As a mental health practice, we take special care to protect your privacy:
- No condition tracking: Our analytics are NOT configured to track which specific mental health conditions you view
- No advertising profiles: We do NOT build profiles based on mental health content you browse
- No third-party data sales: We do NOT sell any browsing data
- Separate from patient records: Website cookie data is completely separate from patient health records (PHI)
Geofencing Prohibition
In compliance with MODPA, we do NOT use geofencing technology within 1,750 feet of any mental health facility or healthcare location to identify, track, collect data from, or send notifications to consumers.
15. Contact Us About Cookies
Cookie-Related Questions
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: contact@chwellnessgroup.com
- Phone: (443) 367-1333
- Mail: Complete Health Wellness Group LLC, 815 Ritchie Hwy Ste 205, Severna Park, MD 21146
Related Policies
For a complete understanding of our data practices, please also review:
- Website Privacy Policy — How we collect and use your personal information
- Your Privacy Choices — Submit data access, correction, or deletion requests
- Terms of Use — Legal terms governing website use
- View All Legal Notices